Support

Need help along the way?

This section brings together FAQs and contact information to help you quickly find answers, resolve issues, and get the right support for both business and technical questions.

Contact

Have questions or need support?

Use the contacts below to get in touch with the right team, whether your question is about business, partnerships, or technical integration.

International Partnerships

Malin Boshuis, Head of International Partnerships

malin.boshuis@sj.se

Business contact

Clara Lindqvist, Product Manager Resellers

Clara.Lindqvist@sj.se

Technical contact

sjresellerapi@sj.se

Frequently Asked Questions

Here find quick answers to common questions about SJ Partner APIs, integration, and day-to-day usage. If you don’t find what you’re looking for, check the relevant documentation links or reach out to your SJ contact for support.

  • The SJ Developer Portal is the central place for partners and resellers to access documentation, standards, and resources for integrating with SJ Partner APIs. It provides everything needed to build, test, and maintain reliable integrations with SJ services.

  • The Reseller API uses OAuth 2.0 for authentication.

    You authenticate by obtaining an access token from the authorization server and then including that token in the Authorization header of each API request. The token represents your application and defines what resources and operations you are allowed to access.